Selling myself short

After working in retail for around four years (kind of) it has changed me and how I do my shopping. I hate the annoying people who stand in the middle of the aisle, and take most of it up, choosing what they want. It does not matter how many times you say excuse me, they will not move. Then when you push past them because you have been called over the intercom several times, they get angry with you.

Then there are the people who magically expect a refund on a ‘faulty’ item with no receipt or other proof of purchase. It does not matter if we are the only store that sell the item you are trying to return. If you do not have proof that you purchased this item, from this store, we cannot refund you. 28 days to return and bring proof of purchase is our policy, do not like it? Then do not buy (or steal) from us. Please feel free to take it up with my manager, they will say the exact same thing as me. Another note on returns, it does not matter if you only found out it was faulty after washing it/using it, you have clearly used it and damaged it yourself. Therefore, I cannot refund your dirty and stained oven glove.

This Christmas I found out that I truly hate shops (at Christmas time) and probably Christmas. After doing six days straight the week before Christmas (Including Christmas Eve) it ended up like my worst nightmare and I never want to do it again, though I probably will. How can people seriously justify spending £300 on one child out of four? Like how? And why would you wait until 5pm Christmas Eve to come and get your shopping? All shops are closed before then and if you have a retail job and you do not finish until then, you know the struggle. Do not do it to others. Get your shopping done a few days before then.

As for those who talk down to us because we ‘only work in retail’ how do you expect to get your shopping if there’s nobody to serve you? Or assist you? Or stock the shelves? Yes, we may not work in a great big office, doing 9 until 5, Monday until Friday like you. But we help you a lot more than you think and contribute more to society. And no this is not my long-term career, I am at University and using this to pay my way through it and to get the things I need (such as food), I do not use the money to get wasted every weekend.

All we expect is a thank you from you for the service we offer you daily, because without us, you would not have food, clothes and other necessities.



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